Taxflex Referral Programme – Terms and Conditions

Version: 1.0

1. Definitions

For the purposes of these Terms and Conditions:

  • “Referrer” means a Taxflex customer or partner provided with a referral code.
  • “Referee” means a new customer who signs up to Taxflex using the Referrer’s code.
  • “Referral Reward” means the payment made to the Referrer under these Terms.

2. Eligibility

2.1 The Referral Programme is open to individuals aged 18 or over who are UK residents.
2.2 Participation is limited to genuine referrals only. Self-referrals, duplicate accounts, fraudulent activity, or referrals made via automated means will not be rewarded.
2.3 Taxflex reserves the right to verify eligibility and withhold rewards where referrals are deemed invalid.

3. How it Works

3.1 Each Referrer is provided with a unique referral code.
3.2 When a Referee signs up using the referral code and becomes an active, paying Taxflex customer, the Referrer will earn a Referral Reward equal to 10% of the Referee’s weekly subscription fee.
3.3 The standard subscription fee is £15 per week. Accordingly, the standard Referral Reward is £1.50 per week.
3.4 Where promotional or reduced fees apply (e.g. £0.99 for the first week), the Referral Reward will equal 10% of the actual fee paid.
3.5 Where a Referee is on the Pause Fee (£7.50 per week), the Referrer will earn £0.75 per week.

3.6 Referral Rewards are ongoing and will continue to be paid to the Referrer for as long as the Referee remains an active paying subscriber of Taxflex and Taxflex receives payment of the Referee’s subscription fees.

4. Payment of Rewards

4.1 Referral Rewards are only payable once Taxflex has received cleared payment from the Referee.
4.2 Payments are made by bank transfer to the account details provided by the Referrer. It is the Referrer’s responsibility to keep these details up to date. Taxflex will not be liable for incorrect or outdated details provided.
4.3 Taxflex receives payouts from payment partners (such as Stripe) on a weekly basis. Referral Rewards are processed on a bi-weekly basis and may be subject to adjustment depending on partner payment schedules.
4.4 Example: Payments received by Taxflex between 1 January and 14 January will be paid out to the Referrer on or around 17 January.
4.5 Taxflex reserves the right to amend payment frequency or process in line with operational or partner requirements.

5. Limitations

5.1 Referral Rewards are not transferable or exchangeable.
5.2 There is no maximum cap on rewards unless otherwise stated by Taxflex.
5.3 If a Referee cancels, pauses indefinitely, or fails to make payments, the Referrer will not receive further rewards.

6. Fraud and Misuse

6.1 Taxflex reserves the right to withhold or recover any Referral Rewards in cases of fraud, abuse, misuse, or breach of these Terms.
6.2 Examples include (but are not limited to): self-referrals, referrals where no genuine commercial service is provided, or referrals made with misleading claims.

7. Data Protection

7.1 Taxflex will process personal data in line with its Privacy Policy and applicable data protection laws, including the UK GDPR and Data Protection Act 2018.
7.2 Personal data will be used solely for the administration of the Referral Programme.

8. Changes to the Programme

8.1 Taxflex reserves the right to amend, suspend, or withdraw the Referral Programme at any time.
8.2 Any material changes will be communicated to Referrers in a timely manner.

8.3 Referral Rewards are only payable for so long as the Referral Programme remains in operation. Taxflex reserves the right to amend, suspend, or permanently withdraw the Referral Programme (including ongoing Referral Rewards) at any time. If the Programme is withdrawn, Taxflex will honour any Referral Rewards accrued up to the effective date of withdrawal, but no further payments will be made thereafter.

8.4 Taxflex will provide Referrers with reasonable notice (minimum 30 days) of any decision to permanently withdraw the Referral Programme.

9. Liability

9.1 Taxflex accepts no liability for any losses resulting from participation in the Referral Programme except for liability which cannot be excluded by law.

10. Governing Law

10.1 These Terms and Conditions are governed by the laws of England and Wales.
10.2 The courts of England and Wales shall have exclusive jurisdiction.

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Registered in England No 13936504